Last Updated: 5/10/2025
Welcome to Aletheia. We respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our service.
We aim to collect minimal personal data. We do not sell your information to third parties.
We use the collected information to provide and improve our services. We may view user data for debugging purposes, but we do not collect or store this data for other purposes. Your privacy is important to us, and we are committed to using your information responsibly.
When we process your data for debugging purposes, this may include reviewing conversation logs, error reports, and system performance data. This processing is performed only by authorized personnel and is limited to what is necessary to resolve technical issues or improve service functionality. We implement strict access controls to ensure your data is protected during any debugging process.
We retain your personal data for no longer than 30 days after account closure or the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. After this period, your data is permanently deleted from our active systems, although some information may remain in our backup systems for a limited time.
Our service uses essential cookies to enable basic functions and security features. We also use analytics cookies to understand how users interact with our service, which helps us improve the user experience. You can control cookie settings through your browser preferences. By continuing to use our service, you consent to our use of cookies as described in this policy.
We may use third-party services for hosting, analytics, and other functionality. These services may collect information sent by your browser as part of a web page request. Third parties we work with include cloud hosting providers, analytics services, and payment processors (if applicable). These third parties have their own privacy policies addressing how they use such information.
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption to protect data in transit and at rest.
We comply with applicable data protection laws, including, where relevant, the General Data Protection Regulation (GDPR) for users in the European Union and the California Consumer Privacy Act (CCPA) for users in California. Depending on your location, you may have specific rights regarding your personal data.
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have different data protection laws. When we transfer your data internationally, we take steps to ensure adequate safeguards are in place to protect your information.
Our service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information without parental consent, please contact us, and we will take steps to remove such information.
You have the right to access, correct, delete, or export your personal data. To exercise these rights, please contact us using the information provided below.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
In case of any conflict between the English version and any translated version of this Privacy Policy, the English version shall prevail.
If you have any questions about this Privacy Policy or our data practices, please contact us at contact@aletheia.im.